How does alarm monitoring work?

Alarm monitoring means someone is notified directly of any alarm activations at your home or business 24 hours a day, 7 days a week.

Rather than your alarm siren only alerting those in the area of a break-in, a monitored alarm instantly notifies you or a monitoring centre when the alarm is triggered. Your alarm is connected to the monitoring system via the phone line, internet, or a cellular mobile connection.

There are two types of alarm monitoring you can opt for - self-monitored or professionally monitored.

Self-monitored alarm

This style of monitoring notifies you or another nominated person/s of an alarm activation via an app on your phone or tablet. The app will provide information such as:

  • time and location of alarm activation
  • the sensor or motion detector which triggered the alarm
  • alarm status - armed or disarmed
  • open or unlocked doors

Self-monitoring relies on you, a neighbour, friend, or employee being able to respond to an alarm activation 24/7.

More information on self-monitored alarms can be found here - Self Monitoring

Professional alarm monitoring

Sometimes called Back to Base monitoring this type of alarm supervision is carried out by a professional monitoring centre.

The centre is staffed day and night with experienced security personnel who instantly receive any notifications from a triggered alarm, and respond according to a pre-set list of instructions. These instructions could include calling the property, calling you, a neighbour or a friend, or sending a security guard to your home or business.

More on professional monitoring here - Professional Alarm Monitoring

Find out more - How does home security monitoring work?

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